Contact us
Passengers
You can find many answers on our Frequently Asked Questions page.
You can also try using our chatbot in the bottom right corner to get the necessary answers.
For booking enquiries, please use our Book Now page as it is the fastest way to get availability and pricing.
If you're running late please use the 'Cancel or Modify' link found in your confirmation email.
If you're still having trouble you can get in touch over email at contact@other.world, and our team will aim to get back to you as soon as they can.
Partners
For marketing or press enquiries, please email us at marketing@other.world.
For investment, franchising or partnership enquiries, please email us at partner@other.world.
OTHERWORLD takes people from our city centre locations into the metaverse in premium, multi-sensory virtual reality!
Make a booking, arrive at our futuristic venue and step into your own private multi-sensory VR immersion pod before departing to an alternate reality.
Arrive on our LUXURY VIRTUAL RESORT, a stunning VR island with four distinct seasons, and let the adventure begin!
Take a stroll along the beach and feel the summer sun on your back, or keep cool in the snow as you play with the penguins in winter.
Choose from 16 different singleplayer and multiplayer VR games and experiences across a variety of genres as you and your friends traverse the virtual world.
Team up with your friends to survive a zombie apocalypse deep in the Arizona desert, or cook up some mayhem as you attempt to run a restaurant in an enchanted forest!
We know there's no I in team, but sometimes it's ok to focus on the M-E. Battle it out against your friends and compete in intense multiplayer free-for-alls or take a relaxing solo trip through the Antarctic - it's completely up to you!
During your experience you’ll earn DreamCoin, which can be used to get discounts at the full-service bars nestled into our futuristic VR centres.
Don't have a VR session booked? No problem! Come in for a drink and enjoy our range of beers, wines, cocktails, mock-tails and softs!
OTHERWORLD is an immersive VR experience where you can see, hear and feel the virtual world around you!
Experience VR with our mind-blowing Immersion Pod technology.
With the power of 360 degree heat, wind and rumble effects, we offer an unparalleled level of realism, so that you feel every blast, breeze and bass drop!
Traverse a digital island paradise, home to 16 of the best single and multiplayer VR experiences available. Whether you want to explore faraway lands, shoot zombies or compete against your friends, you're sure to find an experience that you enjoy!
All of our VR centres, including London, Birmingham and Manchester, feature our immersion pods, pairing our unique technology with top-of-the-line, commercial-grade VR headsets, backed by a huge amount of graphical rendering power.
OTHERWORLD is like a virtual theme park experience. When you enter the virtual world, you're in control!
You'll be able to choose from a selection of some of the best VR games and experiences available. Once you've decided what you want to play, just enter the relevant portal, hit "start" and you'll be on the way!
When you're in VR, you're free to try as many of our experiences as you want. We generally recommend between 3 and 5 different VR games, depending on whether you book a 40, 55 or 70 minute VR experience with us.
Part of a group but can't decide what you all want to play? No problem! You can split off into smaller teams or decide to go solo, without losing contact with one another!
To get the most out of OTHERWORLD, we recommend reviewing our VR experiences and games and planning what you'd like to try out in advance.
We have a great mix of single and multiplayer VR experiences for a variety of skill levels, so whether you're a VR pro or a total newbie, you'll be able to find something that works for you!
Make sure you stick around after your VR session to check out the pictures from your experience and receive your DreamCoin - OTHERWORLD's virtual currency.
The better you play, the more you experience, the more DreamCoin you earn. This currency can then be spent at the bar on real-world drinks and snacks!
Credited to and stored on your profile, your DreamCoin accumulates over time, so if you don't spend it on your first visit, you can build your fortune and spend it on your tenth!
So make sure to shoot as many zombies as possible; there are pints at stake!
Our prices vary depending on the date, time, and session length you select. The cheapest sessions are at off-peak times, while Fridays, Saturdays and Sundays typically cost more.
Check out the Bookings page to see all of our available times and their prices.
People visiting our venue need to be aged 16 or over, or aged 12 or over if accompanied by a parent or guardian.
The headsets we use are designed for use by adults, so might be a looser fit on children. Please be aware that we also operate as a full-service bar, so the atmosphere may be less suitable for children after 6pm.
Yes! Depending on your venue, OTHERWORLD can host between 10 - 18 simultaneous players!
In VR you can see and hear each other in the form of virtual avatars.
You are then free to explore the island and jump into any of our multiplayer games together, or break away from the group and try a solo adventure!
You can read more about our Games and experiences here to find out which are multiplayer.
We recommend arriving around 15 minutes before your booked start time so we can check you in, prepare you for your journey, and let you sample the delights of our psychedelic departure lounge and full-service bar.
You can cancel your booking and receive a full refund/re-book as long as we’re given sufficient notice. For most bookings this is 24 hours, but for groups of 10+ it’s 72 hours, and groups of 20+ it’s 1 week.
You can cancel/reduce the number of guests in your booking yourself via the "Cancel / Modify" link found at the top of your confirmation email.
If you're having trouble please email at contact@other.world.