Frequently asked questions

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What is Otherworld?

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OTHERWORLD is a unique island retreat, built within virtual reality. The natural beauty of its four seasons is an antidote to the chaos of urban living. The island contains sixteen unforgettable VR experiences: Fight a zombie apocalypse deep in Arizona; go on adventures with a tiny mouse; blow up robots with laser cannons...

Nestled in our futuristic venue is a full service bar with an amazing selection of craft beers, cocktails, wines, spirits and non-alcoholic drinks. Even if you don't have an experience booked you are welcome to visit us for a drink! Check out our Bar & Lounge page for more info.

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How much does it cost?

price cost amount prices

Our prices vary on the date, time, and experience length of your visit - between £15-£50.

Check out the bookings page to see all of our available times and their prices.

How long is the experience?

does it last,

You can book for a 40-minute, 55-minute, or 70-minute experience in the Otherworld.

Once you enter virtual reality, the clock starts. You can roam freely through and play any of our sixteen experiences during this time.

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Is there an age limit?

children kids teenager toddler child minimum age

People visiting our venue need to be aged 16 or over, or aged 12 or over if accompanied by a parent or guardian.

The HTC Vive Pro headsets we use are designed more for use by adults, so for children there might be a loose fit. Please be aware that we have a full service bar, so the atmosphere may be less suitable for children after 6pm.

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Can I play with my friends?

see communicate

The OTHERWORLD can host up to 14 players at the same time.

Inside the OTHERWORLD you can see and hear each other in the form of a virtual avatar - as if they are right next to you! You are then free to explore the island and jump into a multiplayer game together, or break away from the group and try a solo adventure.

Check out our Experiences page for more info.

When should I arrive?

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We recommend arriving 30 minutes before your start time so we can check you in, prepare you for your journey, and let you sample the delights of our futuristic bar.

What happens if I'm late for my booking?

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We try our best to accommodate late arrivals but if you arrive past your booked time then it's possible your session will be shortened or even missed.

We recommend arriving about 30 minutes before your booking time to allow an introduction and get you started on time.

Can I change my booking to another time?

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Your booking can be rescheduled to a new date up to 24 hours before your start time. Larger groups can be rescheduled to a new date up to 72 hours before your start time.

Our prices vary throughout the week. If your booking is moved to a date with a different price there could be an additional charge or a partial refund.

If you want to move your booking to a new time please email us on contact@other.world or call (020) 8050 1550.

Is there on-site parking?

car park carpark

There is no on-site parking at Otherworld.

There is limited parking in the area which can be found and paid for using the RingGo app. Nearby parking can also be found using Parkopedia.

A good way to reach us is by overground train. We are just 2 minutes walk from Haggerston station.

Do you serve food?

food meals catering

A set menu designed by Rapsa can be arranged for groups of 10 or more people. You'll have a varied selection of their Filipino-inspired menu in the form of sharing boards and small plates. Please email contact@other.world to arrange a menu for your group

The Otherworld bar has a selection of popcorn flavours for some light snacks.

You can see our food and drink menus on our Bar & Lounge page.

How does it work for big groups?

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When your group arrives at OTHERWORLD, you will be greeted by your kimono-clad mentor who will guide you to your table and familiarise everyone with our tablet-based ordering system.

When it's time to depart, each member of your party will enter their own 'Immersion Room'. This is unique Dream Corporation technology combining virtual reality with dynamic heat, wind and rumble effects. A trip to the OTHERWORLD wouldn't be the same without the wind in your hair and the sun on your face!

We have a total of 14 immersion rooms at the venue. For groups larger than 14 you will travel to the OTHERWORLD in turns while the rest of your party enjoy the light-show and relax with some drinks. When your time is up, the next group will enter VR.

You can find more info on our Group Bookings page.

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Is the experience suitable for just two people?

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The experience is great for solo players, couples on a date, or for groups of up to 100 people.

Once you enter your immersion rooms, you'll be able to see and hear your friends in the form of a virtual avatar - as if they are right next to you!

You are then free to explore the Otherworld together and play multiplayer games, or split up and go on solo adventures.

Check out our VR experiences to see player counts for each game!

Can I buy this as a gift for somebody?

gift card, gift voucher

Gift vouchers are available to purchase here.

Your gift recipient(s) can select any available date and time which suits them. To redeem a voucher and book your session, head over to our booking page.

Can I participate if I have a wheelchair?

wheelchair walk disability

Otherworld is accessible for most standard-sized wheelchairs. We have a ramp to help people into their immersion rooms if required, and have a WC with ample disabled access and basic equipment.

We can provide guidance on which experiences will be most fun for people of different physical abilities.

Can I wear my glasses?

Our virtual reality headsets leave enough room for most glasses to be worn underneath.

One of our hosts will be happy to adjust your headset for the best fit.

Can I participate if I am pregnant?

pregnant pregnancy baby

The experience is accessible if you are pregnant.

Please be aware that virtual reality can be a disorientating experience. Some of the games in the Otherworld have greater physical intensity than others, and we generally recommend taking it easy. You can seek recommendations of experiences to try from one of our hosts.

If you're still unsure that VR is suitable for you, we recommend seeking the advice of a doctor before visiting.

How do I redeem a gift voucher?

gift card, gift voucher, redeem

You lucky thing. You've been gifted the experience of a lifetime.

Just enter your 10-character voucher code here and you'll be able to choose a date and time which suits you.

Can I participate if I have epilepsy?

epileptic

We do not recommend the experience if you have epilepsy.

There are many triggers and sensitivities for epilepsy. Similar to other products with flashy visual effects, VR could have the potential to trigger seizures, fainting, or dizziness - if you have a sensitivity to them.

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Do I have to choose one experience?

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You can change between our sixteen experiences at any time during your session.

You could spend your entire time fending off zombies, or drop into a bit of everything. The choice is yours!

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Do you do walk-in bookings?

do you do walk in bookings, walk up, arrive without booking, can I book on the day?

We highly recommend booking your experience in advance.

Walk-in bookings are possible but our spaces get filled up quickly and we cannot always guarantee availability on the day.

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Is there a dress code?

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There is no dress code for visiting Otherworld. Our venue has a futuristic look, so if you really wanted to you could arrive clad in neon!

Do you do any discounts?

discount

We currently do not have discounts available.

Is there somewhere I can store my stuff?

storage, cloak room, cupboard, locker, lockers

Yes. Our hosts can safely store any belongings behind the bar while you travel beyond this dimension.

Is there a place to wait if I don't have an experience booked?

waiting, holding, chill

If you are not taking part in the experience you can wait and enjoy a drink in the bar area.

Do you have any job vacancies?

jobs do you have a vacancy

All of our job postings can be found on the careers page of our website here: TDC Careers.